Privacy Policy
Terms and Conditions

 

NewBridge is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how it is used, and how it is shared.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Appointment or service-related information

How We Use Your Information

Personal information is used solely to support our mission and provide services, including:

  • Communicating about home visits, services, and programs

  • Sending service-related updates and notifications

  • Responding to inquiries and requests

  • Improving our services and operations

We do not use personal information for marketing or promotional purposes unless explicitly authorized.

Information Sharing

NewBridge does not sell or rent personal information. We may share information only with:

  • Authorized staff and contractors who need the information to provide services

  • Trusted service providers who support our operations (such as phone or technology vendors), and only as necessary to perform their services

All partners are required to maintain the confidentiality and security of your information.

SMS/Text Messaging Privacy

If you consent to receive text messages from NewBridge, please note:

  • Text messages are used only for service-related communication, such as appointment reminders, updates, or time-sensitive notifications.

  • SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

  • You may opt out of text messaging at any time by replying STOP.

Data Security

NewBridge takes reasonable steps to protect personal information from unauthorized access, use, or disclosure.

By opting in to receive text messages from NewBridge, you agree to receive service-related SMS messages from us. These messages may include visit reminders, service updates, schedule changes, and other time-sensitive notifications related to NewBridge services.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from NewBridge. Message frequency may vary. Message and data rates may apply. You may opt out at any time by texting STOP. For assistance, text HELP.

Questions

If you have questions about this Privacy Policy or how your information is handled, please contact NewBridge info@newbridgemadison.org

SMS consent is not shared with third parties or affiliates for marketing purposes.